Community Resources

Meet the Family Services Team

Alicia Roberts

Family Resource Coordinator

Work Cell: 360.988.1949 Office Phone: 360.318.2486

Alicia received a BA from Western Washington University in Human Services with a focus on Education. She grew up in Whatcom County, left for a little while, but returned here to raise a family. She likes to take walks, listen to audiobooks, bake, host family parties, and serve in her community.

Alicia looks forward to connecting with you!

Elvira Rozen

Cultural Liaison

360.318.2178 (Habla español)

Content coming soon

For assistance during the COVID-19 Crisis, check out for up-to-date resources. You can also find many of them below.

Mental Health

Finding a Mental Health Provider:

Do you have health insurance?

  • If no, there are a couple options to get connected:

    • You can go online to to apply online

      • Phone support: 1-855-923-4633

    • Need help signing up? Our community has Outreach and Enrollment Specialists that are a great resource in navigating enrollment in health insurance, available at:

      • Unity Care NW, call 360-788-2669 for more information

      • SeaMar, call 360-671-3225 for more information

  • If yes, contact your provider to see what providers accept your insurance

Finding a Mental Health Counselor

List of providers that accept Apple Health/Medicaid, and/or sliding scale fees

Psychology Today offers a database of most mental health therapists in Whatcom County.

  • Able to search based on what insurance is accepted and specialty (youth, grief, depression, etc.)

Parenting/Support Groups

Virtual Parenting Seminars

Attend a virtual seminar at the Parenting Academy! These 60-minute seminars focus on a range of topics for parents and provide research-based, practical tips for everyday parenting! Limit of 12 participants per seminar.

Please register for each seminar you are interested in attending. Seminars will not be held if nobody has registered.

Upcoming Seminars:

- March 4, 5:30PM- Coping with Stress

- March 11, 5:30PM- The Attention Principle

- March 18, 5:30PM- The Power of Positive Parenting

- March 25, 5:30PM- Parenting in the Digital Age

For questions about which seminar is right for you, feel free to call us at (360) 922-3600 or email us at

National Alliance for Mental Illness (NAMI) Whatcom offers multiple support groups for individuals and families living with mental illness and for people who have lost a loved one to suicide.

Phone: 360-671-4950

Family Care Network provides an online listing of a wide variety of support groups for individuals and families. Some groups include:

Brigid Collins

Phone: 360-734-4676

  • Provides evidence-based parenting programs, an array of both individual group programs, as well as one-time trainings

  • Call Brigid Collins to speak to the on-call staff to discuss what programs might be a good fit for your family (Parent Child Interaction Therapy (PCIT), Dad’s Support Group, Parenting Academy)

Parents Matter

Phone: (360)303-0554

  • Parents Matter meetings and resources for parent education on many topics (drug and alcohol, healthy relationships, building resilience, difficult conversations, etc.)

Crisis Support

The following resources are available 24 hours a day:

VOA Mental Health Crisis Line: 1-800-584-3578 (more information about crisis line provided above)

National Suicide Prevention Lifeline: 1-800-273-8255, available to anyone in suicidal crisis or emotional distress

Domestic Violence and Sexual Assault Services: 360-715-1563 or 1-877-715-1563, hotline to get connected to confidential support services if you are fleeing domestic violence

Crisis Text Line: Text HOME to 741-741, free confidential crisis intervention through texting

Crisis Chat: Crisis chat line through Volunteers of America

Teen Link: 866-833-6546, a confidential teen-answered help line, every evening, 6pm-10pm

Church Network Financial Assistance

Hillcrest Chapel: limited availability by phone, call 360-733-8400

Humanitas Ministry (Bellingham Unitarian Fellowship): accepting requests for assistance by phone 7 days/week, 10 AM to 6 PM. Assistance via check or voucher for clothing, food, utility bills, ID, licensing, and other needs on a case-by-case basis. Call 360-224-5604

Love, INC.: limited availability by phone, call 360-671-6201

Other Church Programs: Hope House, St Paul’s Episcopal Church Almsgiving, and St Vincent de Paul/ Sacred Heart Catholic Church financial assistance program currently closed until further notice

Kinship Families Mental and Behavioral Health Resources

As a kinship caregiver, you can call on your Kinship Navigator for help finding counseling or other mental health services. But if you need assistance when your Navigator is not available, the following resources and contacts may be helpful.

Behavioral health services

Washington State’s Wraparound with Intensive Services (WISe) offers behavioral health services for Medicaid eligible youth (up to age 21) and their families. Visit billers-providers-partners/behavioral-health-recovery/wraparound-intensive-services-wise

• Connect with the Washington Recovery Help Line for substance abuse disorder services by calling 1-866-789-1511 or visiting at

Washington State Healthcare Authority provides resources for locating Behavioral Health services. Call 1-360-725-1500 or visit

• Unused medications in your home may pose a risk. Find a Take-Back Your Meds location at

Kinship caregiver support groups

Support groups are available in many locations where you can get information, guidance, and share with other kinship caregivers. Visit (Click on “Support Groups” and select your county or city)

For the full handout, click here

Didn't find what you were looking for? Fill out this request form and someone from the Family Services Team will contact you.